Information for your stay
Read the generalTerms and Conditions of Hotel Lenzerhorn Spa & Wellness AG.
Good to know
Arrival
By car:
Fee-based garages and outdoor parking spots are available and located behind the hotel. If you are arriving from Chur, take a right at the first crossing and immediately take the next left. You will require a key to access the garage, which you can only get from the hotel reception.
Hotel Lenzerhorn Spa & Wellness is situated in the heart of Lenzerheide and is comfortably accessible by Postauto from Chur. The Postauto station “Post Lenzerheide” lies diagonally opposite the hotel and is therefore just a stone’s throw away.
By public transport:
Hotel Lenzerhorn Spa & Wellness is situated in the heart of Lenzerheide and is comfortably accessible by Postauto from Chur. The Postauto station “Post Lenzerheide” lies diagonally opposite the hotel and is therefore just a stone’s throw away.
Check-in
Our rooms will be ready for you from 3.00 pm. If you would like to arrive earlier, you are welcome to leave your luggage with us.
Check-Out
Please vacate your room by 11:00 am on your day of departure. You are welcome to leave your luggage with us after you have checked out. It is possible to change and shower after checking out. You are of course free to use the wellness area for the rest of the day.
Discounts
As a guest of the hotel, you will benefit from discounted entry to the sports centre H2Lai and a 20% discount on single rides on the toboggan run and Pradaschier rope park. You will need a special confirmation from the reception to do so.
SUMMER mountain railway tickets:
The mountain railway ticket is included as part of our package deals. When making a booking at a standard or non-refundable rate, you will profit from a special price of CHF 10.00 instead of CHF 45.00 per day.
WINTER ski passes
In the 2017/2018 winter season, you can benefit from a discount of up to 17% on the official prices of the Lenzerheide mountain railways.
As soon as the contracts between the Lenzerheide mountain railways and the hotels have been negotiated fro the 2018/2019 winter season, we can give you more detailed information on the conditions valid for next winter.
Wellness
Children under the age of 14 are not permitted to access the sauna area and the brine pool. Children under the age of 14 are welcome to use our indoor pool and the family pool at Hotel Schweizerhof*. We have direct access to the family pool at Hotel Schweizerhof*, and entry is free for our guests.
* News and opening times can be found on the Hotel Schweizerhof website.
Childcare
We have set up a great playroom for our little guests. If you would like someone to look after your child, we will gladly organise an external person for you.
Restaurant / Bar
Our three restaurants are non-smoking restaurants. Smoking is permitted on the sun terrace and at our bar La Perla.
Rooms
Breakfast is always included in our room prices. In your room, you will find a minibar, phone, TV, hairdryer, and bathrobes. Some room categories offer balconies. Smoking is permitted on the balconies.
Early departure
Do you need to leave before our breakfast starts from 7:30 am to 10:45 am? We would of course be happy to put a lunch package together for you instead of breakfast. Please inform the reception by 7 pm on the evening before your departure.
Payment options
We accept cash payment in CHF and EURO as well as all common debit and credit cards (EC, Postcard / Visa, Mastercard, V-Pay, American Express, TWINT). Unfortunately payments with REKA or WIR are NOT possible.